Shipping policy
SHIPPING POLICY
Thank you for shopping with NuVora. We aim to make shipping as simple and reliable as possible.
Shipping Cost
We currently offer FREE standard shipping on eligible orders within the United States.
Order Processing
Orders typically require processing before shipment. Processing times may vary depending on the product, order volume, holidays, and other circumstances.
Estimated Delivery
Delivery times vary depending on the product, destination, and shipping carrier. Estimated delivery times shown during checkout or provided with your order are estimates and are not guaranteed.
Once your order has shipped, tracking information may be provided when available.
Multiple Packages
Some orders containing multiple products may arrive in separate packages or at different times. You will not be charged additional shipping fees solely because an order is shipped in multiple packages.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout.
If you notice an error in your shipping address, contact us as soon as possible at support@nuvorall.com. We cannot guarantee that an address can be changed after an order has entered processing or shipped.
Delays
Shipping delays may occasionally occur due to carrier disruptions, severe weather, holidays, customs processing, high order volumes, or other circumstances outside our reasonable control.
Lost, Damaged, or Missing Orders
If your order arrives damaged, appears to be lost, or you experience another delivery issue, contact us at support@nuvorall.com as soon as possible. Please include your order information and, when applicable, photos of damaged items or packaging so we can review the issue.
International Shipping
NuVora currently ships to destinations available during checkout. If a destination is not available at checkout, we are unable to ship there at this time.
Contact Us
For questions regarding shipping or your order, contact us at:
support@nuvorall.com
NuVora
nuvorall.com